Cancellation Policy
How refunds and service fees work if your plans change.
All cancellation requests must be submitted to Event Center Frisco.
Cancellations made with at least 14 days’ notice are eligible for a full refund of payments made.
Cancellations made with at least 7 days’ notice but less than 14 days’ notice are eligible for a partial refund.
Cancellations made within 48 hours of the event are non-refundable.
Any applicable refund will be based on payments actually received by Event Center Frisco.
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