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Have Questions? We Have Answers!

Can we have different timings, and not 7pm – 11.000 pm? Can we have our event in morning?

Yes, we can work around the time. Can be discussed at the time of booking.

Can we get our own caterers?

Yes, you can get your own caterers. Please do make sure, No food is leŌ on the premises. No  trash is leŌ. The trash has to be placed in the dumpster provided as per the policy.

Do you provide special customized decoration ?

Yes, we will connect you with our decoration team for the same. Kindly note additional  charges apply in such cases.

Can we have Add on request which is not available in your list ?

Please let us know your request, we will try our best to make it available and make your  event more special. Kindly note, All add -on request are charged extra.

Can we serve Alcohol at our event ?

Yes, you can serve Alcohol, but you have to inform while making the booking. ECF  management will be providing the bartender. If the client would like to hire their own  bartender, then ECF requires the bartender’s Texas Alcoholic Beverage Commission  cerƟficaƟon at least 7 days prior to the event. All laws and regulaƟons, in accordance with  the Texas Alcoholic Beverage Commission, must be obeyed including not serving alcohol to  individuals under the legal age.

Is ECF available on weekdays?

Typically, ECF is not available on weekdays. But you can drop a message and check on the  availability.

Can we have community events like Dandiya Night, Yoga day etc?

Yes, you can have community Events. Please reach out or drop message to discuss more  about it.

Can we make payment a week before the event?

Your event date is confirmed only when 50 % payment is made and acknowledged along with  signing of contract document.

Before how may days can we book our event ?

Reservations can be made up to six (6) months in advance of the even, Along with signed  contract and 50% advance payment. Make sure you go through our cancellation policy.

Do we get full Refund if event is cancelled?

We have a cancellation policy in place. Kindly refer the same. Drop a message to know more  about it.

Can we rent ECF on hourly basis ?

No, we do not rent ECF on hourly basis.

What will attendants do?

Event attendants roles & responsibilities.

Provide guest assistance, support through the event.

Ensure during party /event any needs to take out thrash or clear up tables is done on time at regular Intervals.

Guide,direct guests to the event center interiors :main space, rest rooms, audio video rooms, parking, entry way.

Assist on setup: Ensure all tech equipment including party lights, projector,decor, carpets, rest rooms are ready and set up.

Ensure setup and decommission of decor per the Layout of the event, make sure any last-minute changes are taken care of.

Provide ongoing support during the event hours for food setups, warmers, trays etc.

Ongoing areas, rest rooms, hallways mop, clean service areas for spill or sticky floors if needed.

How much do you charge per hour ?

We charge attendants on a per hour basis at $30/hour.

For every 50 guests we need 1 dedicated attendant,

Still have questions?

Can't find the answer you're looking for? Please contact us and we'll be happy to help!

Contact Information

320, 4633 Coit Road, Frisco, TX, United States, Texas

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